PORTLAND, Maine (NEWS CENTER) -- For much of the past two decades, economic development officials have been courting companies hoping to have them establish call centers in communities in all corners of the state.
Citing low labor costs, a ready and willing workforce, and affordable land and facilities, the push to bring company's support services to Maine has yielded several large companies establishing customer support and technical service centers in the state.
Labor experts estimate that at its peak a couple years ago, about 7,000 Mainers worked in the teleservices industry.
Economist Charles Colgan says Maine is well positioned for continued growth in the industry.
"Call center business held up as good as you could expect in a recession," stated Colgan. Colgan says most of the changes in employment have been the result of shifts in corporate ownership.